Sales Assistant

Michael KorsAnchorage, AK
5d

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — MAIN JOB OBJECTIVE To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.

Responsibilities

  • Replenish merchandise on the sales floor
  • Perform stock checks for customers and in support of sales associates
  • Assist with merchandise floor moves and other visual tasks
  • Process POS transactions accurately and efficiently
  • Comply with all sales related policies and procedures
  • Greet each customer in a warm and friendly manner
  • Interact with customers as they enter the store
  • Respond to customer’s questions quickly and accurately
  • Determine customer’s needs and direct them to the appropriate sales associate
  • Assist the sales associates in resolving all client problems and complaints as needed
  • Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
  • Provide the highest level of customer service to each customer
  • Keep sales floor and merchandise neat, organized and stocked
  • Unpack, hang/fold merchandise, and secure security tags when needed
  • Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
  • Adhere to work schedule, inclusive of time and attendance
  • Comply with all Point-of-Sale policies and procedures
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