Sales Assistant- Temporary
About The Position
Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. YOUR OPPORTUNITY As a Sales Assistant you will provide daily sales channel support via email in a timely manner while navigating multiple systems throughout the day.
Requirements
- 0-2 years of relevant work experience required.
- Strong communication, multi-tasking, time management, and organizational skills required.
- High school diploma or GED required.
Nice To Haves
- 2 Year / Associate’s Degree preferred.
Responsibilities
- Provide daily sales channel support via email in a timely manner.
- Answer rep and customer inquiries regarding order status, shipping, returns, credits, additional billing, and order changes.
- Effectively communicate with reps and customers, including the ability to remain calm and resilient in high pressure situations.
- Process Return Goods Authorization (RGA's), order changes, cancellations, etc., and log requests in CRM database.
- May provide late ship report, packing list, invoices / acknowledgements, motor data sheets, QD stock notifications, order status and expected ship dates, etc.
- Support coverage on switchboard and front desk responsibilities.
- Participate in rep and customer visits as required.
- Must have basic understanding of sales channel policies and basic knowledge of customer-facing systems to answer inquiries about My Account and Greenheck.com.
Benefits
- Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
