Sales Assistant

Phillip Jeffries•Garden City, NY

2d•$55,000 - $65,000•Hybrid

About The Position

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Sales Assistant. In this role, you’ll play a vital role in turning project interest into opportunity by managing quotes, orders, samples, and follow‑ups with precision and care. This position is ideal for someone who thrives in a fast‑paced, customer‑driven environment and takes pride in delivering a seamless, high‑touch sales experience.

Requirements

Must currently reside in Nassau County, New York with the ability to support local sales territory
1+ year of experience in sales support, retail sales, sales development, telesales, or a customer‑facing sales environment
Strong customer‑first mindset with the ability to manage multiple client relationships
High attention to detail and accuracy in order entry, quoting, pricing, and account management
Ability to prioritize tasks, meet deadlines, and follow through in a fast‑paced sales environment
Comfortable working independently to manage orders and resolve fulfillment issues by collaborating cross‑functionally
Strong verbal and written communication skills, with confidence engaging creative professionals
Ability to quickly learn, navigate, and work efficiently across multiple business systems, including ERP and CRM platforms
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and Teams

Responsibilities

Support project inquiries submitted through our CRM and website, ensuring every opportunity is captured and followed up on
Confirm receipt of samples and proactively ensure client expectations and product needs are met
Convert project inquiries into accurate sales quotes within our order management system
Follow up on open quotes, expiring reservations, backorders, and cutting-for-approval requests
Assist with follow-up on web-based sample orders
Enter sales quotes and orders accurately into the system
Perform price checks and inventory availability reviews to support the sales process
Process quote and order payments with accuracy and care
Track order status and proactively communicate updates
Partner with Supply Chain to ensure inventory is properly allocated
Support claims and issue resolution by completing required documentation and collaborating with our Customer Experience team
Coordinate sales events such as Lunch & Learns, tabletops, and VIP client dinners in partnership with Outside Sales
Maintain and update client account details, including contact information and account notes
Support Outside Sales by logging and tracking activities in the CRM (appointments, calls, emails, and follow-ups)

Benefits

Current base salary ranges from $55,000 to $65,000 (annually), based on previous experience
Quarterly Sales Bonus Plan
Annual bonus opportunity to reward your performance
Cost of Living increases that honor your growth and commitment
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA) to offset medical expenses
Prescription, dental, and vision coverage to support whole-person wellness
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program that supports your mental, financial, and physical well-being
Pet insurance for your four-legged companions
16 paid personal days each year to relax, recharge, or travel
Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
Additional paid time off during our annual company closure between Christmas and New Year’s
Earn extra paid time off by completing your annual wellness physical
Up to three paid days each year to give back through volunteer work
Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success
Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases