Sales Assistant - Austin Metro Area

Qualico Developments US Inc•Pflugerville, TX

13d•Onsite

About The Position

Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award winning home plans, interior design items, and finishing packages that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here [https://www.pacesetterhomestexas.com/]. At Pacesetter, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefits packages, company matching 401K program and employee home purchase program. Pay for this position includes a base hourly wage and an entry level commission structure. Job Overview Reporting to the Director of Sales, the Sales Assistant is responsible for supporting the new home sales process. The Sales Assistant also assists in maintaining the assigned show home(s) or sales center and provides customers with an exceptional customer experience throughout the home buying process.

Requirements

High School Diploma, or equivalent.
6 months of sales experience in residential home building industry preferred.
Valid driver’s license and access to reliable vehicle.
Satisfactory verification of criminal record check and driver’s abstract.
Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar, etc.).

Responsibilities

Act as the first point of contact for customers and ensure excellent customer service is provided.
Provide customers with show home tours, product information and purchase process. Answer incoming calls and emails, and book appointments.
Assist in qualifying potential purchasers and convert them into qualified buyers. Track customer information and assist in obtaining financing.
Continually inspect and ensure show home(s) or sales center are appealing and presentable. Attend to items such as tidying décor items, straightening signage, maintaining inventory of kitchen and washroom supplies etc., and identify items of concern or in need of repair.
Support customers throughout the home building process and coordinate project changes. Provide updates on building progress and coordinate walkthroughs.
Perform a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures, and signage.