PT Sales Assistant - Kyle

Highland Homes•Austin, TX

7h•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction, fostering an atmosphere where employees are appreciated and confident, contributing unique ideas to the company's success. Highland Homes is Employee Owned and Customer Focused. A career at Highland Homes can begin as a Part-Time Sales Assistant, offering a flexible work environment to learn essential sales skills such as prospecting, sales presentations, and contract management. This entry-level part-time sales position provides hourly compensation and will not exceed 27 hours per week. A high school diploma is required, and prior sales experience is a plus.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.

Nice To Haves

prior sales experience

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Arrive at the model on a scheduled workday in time to unlock the model(s), turn off all exterior lights, check the radio station for appropriate music and volume, visually inspect the interior and exterior of the model(s) for cleanliness, order light bulbs, etc., and report any deficiencies to the Construction Manager for correction or repair, ensuring the model is open and ready for business by 10:00 a.m. (12:00 p.m. Sundays).
Maintain the cleanliness of the model and completed inventory, which may include vacuuming floors; wiping down countertops; emptying trash cans; general light duty cleaning between full cleaning services, especially on Mondays or after heavy customer traffic.
Consistently follow up and monitor the model(s) and completed inventory throughout the day for cleanliness and order, unlock all spec-home inventory, and put up “open” signs as required.
Adhere to all safety program requirements at all times.
Have a good understanding of all Company policies and procedures, Core Values and Guiding Principles.
Adhere to the Company’s business dress code and grooming practices, and appear professional at all times.
Possess good work habits and be adaptable to the situation at hand.
When the Sales Counselor is not present, meet and greet all incoming customers promptly, obtain a registration card for each prospective homebuyer, and attempt to set up a follow up appointment for the Sales Counselor.
Make each potential customer as comfortable as possible.
Assist the Sales Counselor in effectively communicating all helpful and pertinent information to the customer, and retrieve appropriate information for the Sales Counselor/Sales Associate to follow-up appropriately and professionally.
Have a good understanding of the Company’s product, and be able to answer questions pertaining to the building process, area schools, financing, shopping, parks and playgrounds, buyer profile for community and any other pertinent information about the surrounding community.
Have a strong knowledge of the plan mix for the community program outline.
If holding an active Real Estate License, place it on inactive status during the term of employment with the Company.
Be familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction and possible completion month.
Meet with the Sales Counselor to determine plan, lot and feature levels, then prepare a start memo with completed interior design work so a spec start can occur in a timely fashion.
Be familiar with all build-to-suit clients, their plans and the progress of their homes.
As needed, show inventory homes to prospective buyers.
Help maintain an adequate supply of all marketing materials and office supplies.
Be familiar with procedures to acquire any and all necessary supplies.
Have an adequate number of information packets ready to hand out at all times.
Assist the Sales Counselor with lead management and enter registration cards into LMS system and assign proper follow up.
Be familiar with and maintain the Sales Counselor’s filing system, all contract documents and the processing of same, i.e.: contracts, specifications, change orders, bust-out forms, etc.
Help maintain current house files.
Help maintain accurate spec inventory in the MLS system, web page and other inventory outlets.
Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers or loan officers prior to each Monday morning.
Help support the construction team by typing letters, making copies, reproducing house files to send to the appropriate home office, faxing information, etc. when all sales office duties have been completed.
Contact buyers and vendors to assist with appointments during the building process, on an as needed basis.
Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling closing times with the Title Company, realtors, construction staff, etc. and ensuring all necessary paperwork is complete and on time.
Be available from time-to-time to work at Realtor functions, luncheons, community grand openings, etc.
Help the Sales Counselor market the subdivision and generate traffic through approved methods.
Have a “lot fit” book available for all lots and plans on the subdivision program outline and inventory homes.
Ensure all “Starts” have all the proper paperwork completely filled out with necessary approvals prior to being submitted to Architecture.
Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
When scheduled to close the model in the evening, be responsible for closing the model(s) at the applicable closing time, turning on all exterior lights, visually inspecting the interior of the model(s) for deficiencies, checking all window latches for security, arming the security system and locking all the doors.
Lock all spec-home inventory and take down “open” signs as required.