Sales Assistant Part-Time, Century City

Michael KorsLos Angeles, CA
Onsite

About The Position

Michael Kors is seeking talented, globally-minded individuals with a passion for fashion to join their team. This Sales Assistant role supports the sales team and aims to deliver the customer service promise by creating an organized and pleasant shopping environment for customers. Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear, established in 1981. The company produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and fragrance products. Michael Kors stores operate in prestigious cities worldwide, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro, and also operates digital flagships across North America, Europe, and Asia, offering a seamless omnichannel experience. The brand is known for its polished, chic, relaxed, and glamorous aesthetic. Michael Kors is also an equal employment opportunity employer and is committed to providing a fair and accessible recruitment process, offering reasonable accommodation for the interview or application process.

Requirements

  • Passion for fashion
  • Ability to comply with all sales related policies and procedures
  • Ability to adhere to work schedule, inclusive of time and attendance
  • Ability to comply with all Point-of-Sale policies and procedures

Responsibilities

  • Replenish merchandise on the sales floor
  • Perform stock checks for customers and in support of sales associates
  • Assist with merchandise floor moves and other visual tasks
  • Process POS transactions accurately and efficiently
  • Comply with all sales related policies and procedures
  • Greet each customer in a warm and friendly manner
  • Interact with customers as they enter the store
  • Respond to customer’s questions quickly and accurately
  • Determine customer’s needs and direct them to the appropriate sales associate
  • Assist the sales associates in resolving all client problems and complaints as needed
  • Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
  • Provide the highest level of customer service to each customer
  • Keep sales floor and merchandise neat, organized and stocked
  • Unpack, hang/fold merchandise, and secure security tags when needed
  • Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
  • Adhere to work schedule, inclusive of time and attendance
  • Comply with all Point-of-Sale policies and procedures
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