Sales Assistant

Toll Brothers • Orange, CA

293d • $28 - $35

About The Position

Join an award-winning industry leader! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 50 markets across more than 20 states. We're the country's premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing. From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all. Toll Brothers, America's Leading Luxury Home Builder, seeks a Sales Assistant to greet customers and provide administrative support to the sales office of one of our luxury home communities in Orange, California.

Requirements

• High School Diploma or GED
• 1+ years of sales or administrative experience
• Knowledge of Microsoft Office
• Excellent planning, organization, communication, and administrative skills

Nice To Haves

• Associates or Bachelor's degree
• CRM software experience
• Part-time and full-time options available; where needed weekend availability

Responsibilities

• Provide administrative support for the sales team
• Monitor community and model home appearance to achieve established company standards
• Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc.
• Prepare paperwork and real estate related documents through the corporate workflow process such as exhibits, diagrams, endorsements, mortgage documentation, etc.
• Track and update community sales team reports, community dashboards, contact report tracking, scorecards and standards of excellence
• Assist in facilitating mortgage process, which can include ensuring buyer makes application with TBI Mortgage and receives commitment letter
• Work with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to a lender's appraiser
• Responsible for stocking homeowner Tiffany closing gifts, model supplies, etc. for assigned community
• Work with customers visiting the sales center
• Demonstrate model home and present community/floorplan features to customers (not discussing pricing where licensing is a requirement)
• Assist with scheduling post-sale contract appointments, facilitating the customer visitation process including scheduling, meeting, and welcoming customers who visit before and during their buying process
• Support the weekly communication processes with post-sale customers when appropriate
• Provide customers with relevant weekly updates on the status of their build including sending photos of the home under construction when appropriate

Benefits

• Comprehensive medical/dental insurance
• 401(k) with a match
• Discounted stock purchase
• Discounts on mortgages, homes, appliances, and much more

What This Job Offers

• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: High school or GED