Sales Assistant II

The E.W. Scripps Company • Washington, DC

22d • $26 - $27 • Hybrid

About The Position

Are you a detail-oriented problem-solver who thrives in a fast-paced environment? Do you enjoy supporting a dynamic sales team while ensuring seamless operations? Join the E.W. Scripps team in Washington, D.C., where you'll play a vital role in keeping our advertising operations running smoothly and our clients satisfied! As an Automation Specialist, you'll be the backbone of our sales department, managing everything from client communications to billing accuracy. This hybrid role offers the perfect blend of collaboration and flexibility, allowing you to make a real impact on our business while working in one of the nation's most vibrant cities.

Requirements

• High school diploma or equivalent required
• Generally 2+ years of experience in administrative or sales support or a related field preferred
• Strong customer service skills
• The ability to read, analyze, and interpret sales demographics information and creative layouts
• Must have the ability to generate reports, business correspondence, and presentations
• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers
• Must have the ability to calculate figures related to the advertising rate packages
• Proficient use of Microsoft Office (Excel, Word, Outlook)
• Must have the ability to learn new software programs such as ad order entry and customer relations management software
• Must have good organizational skills and the ability to meet deadlines
• Communicate and work as a team player both internally and externally

Responsibilities

• Contact clients as needed regarding ad materials, pricing, billing or special upsell opportunities
• May input ads into the ad order system
• Assist in collecting and composing ad copy, maintaining account base and ensuring high customer service
• Work closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met
• Calculate and have the ability to communicate rate packages to client and prospects
• Assist Sales manager on all special project details including but not limited to production schedule, rate authorization and communication
• Facilitate & process sales presentations
• Generate sales reports
• Identify and correct any billing errors or issues prior to end of month
• Correctly input client billing adjustments within the same month as dispute identified
• Attend sales training and planning meetings
• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs
• Handle the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call
• Arrange and distribute various advertising materials and sales reports to the proper areas in a timely manner
• Provide exemplary customer assistance
• Adhere to company policy and assigned standards of performance
• Other duties as assigned

Benefits

• A career path to grow your professional experiences
• Full medical, dental and vision benefits, as well as certain other health and wellness benefits
• Retirement savings plan with company match
• Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program.
• More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees