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As a Technical Sales Engineer under the Product Team at Piaggio Fast Forward, you will apply your skills to support our customer installations and demonstrations, support our sales team at trade shows, triage field issues, and identify improvement ideas for our current solutions. You will interact with multiple internal stakeholders, such as VP of Sales, Senior Sales Director, Support Manager, Product Manager, and numerous Engineering teams including SQA, ME, EE, Cloud/App, and Perception. You will help scope product applications, evaluate application performance, and support the installation either onsite or remotely depending on the application needs. Technical Sales Engineers are specialists of the PFF kilo robot, PFF Pro App and web robot management solution range and responsible for ensuring continued education, training, and documentation as new products get released. Your experiences will enable you to develop new tools and procedures for quickly identifying and resolving problems. The Application Engineer role is a hybrid position based at the Piaggio Fast Forward offices in Charlestown, MA. The role may require up to 50% travel at times.