Sales/Application Engineer

Chart Industries•Buffalo, NY

1d•$69,000 - $80,000

About The Position

Ensuring Chart’s Success… “Cooler Together” - Chart’s principal focus is the design and fabrication of cryogenic equipment; so that’s how we got our “Cooler By Design®” tagline. Of course, we think the stuff we design and build is pretty cool too. What’s more, we’re problem solvers and strive to work together as a team, making us “Cooler Together”. With our recent acquisition of Howden, we’re also “Stronger Together”. Customers don’t come to Chart with an equipment specification, they come to Chart with a challenge. Chart is looking for bright, talented candidates that have a desire for a career in an exciting and evolving industry. Chart Industries is currently seeking an Application Engineer based in Buffalo, NY area to join our dynamic and fast paced environment in the Aftermarket business. In this role you will be responsible to develop proposals and assesses customer needs in order to recommend appropriate products/services. You will provide technical support to clients after the sale of the product, troubleshoots technical problems.

Requirements

BS in Engineering or another related field.
A minimum of 2 years applicable experience including selection and costing, preferably with rotating equipment or nuclear projects
Ability to organize and manage multiple projects simultaneously.
Customer focus while being able to keep Howden and the customer’s interests in balance during disputes.
Logical problem solving skills, outstanding organizational skills and dedication to quality and integrity.
Decision making skills including knowledge of varying decision making styles and appropriateness of each.
The ability to interact with diverse global cultures and demonstrate effective communication skills with associates, suppliers and customers in a variety of business functions.
The positive attitude, ethics, and values necessary to support the company's mission and a high performance culture
Drive, style and intellect required to make an immediate contribution as well as growing with the organization and role
Can negotiate skillfully, both internally and externally. Knows how to win concessions without damaging relationships. Gains trust of other parties to the negotiations
Strong communication skills to interface with internal personnel and external customers
Self starter who can work independently without close supervision

Responsibilities

Review and analyze customer requirements for application of products and recommend a suitable product selection
Acts as liaison between engineering and sales representatives regarding specific product applications, product design improvements and possible product development ideas
Provides technical assistance, information, support and guidance to customers and sales representatives to maximize sales volume and earnings, market penetration of products and effective relationships with customers.
Provides input for proposal, data packages, and product and parts pricing proposals.
Ensures proposals are consistent with quotes and review for accuracy and edit for correct spare parts and data listed
Maintain the required level of proficiency in application engineering skills, plus the use of Application Engineering tools
Engages with all businesses and functions to promote and sustain a continuous improvement culture within the organization.
Represents the Company with customers and business partners.
Continually gather critical site information about Howden installed base, collecting it for the CRM system and using it to prospect for additional opportunities.
Prepare all required documents for Handover meetings in accordance with, and in support of MS Dynamics AX.