Sales and Service Technician

Bridgestone • Tampa, FL

1d • Onsite

About The Position

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, employs over 22,000 teammates across North America, operating more than 2,200 company-owned stores like Firestone Complete Auto Care, Tires Plus, and Wheel Works. With over $4.5 billion in tire and auto service sales, BSRO offers a career path with competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan. The company values diversity and inclusion, believing in championing all perspectives to serve society with superior quality. The retail Sales and Service Technician (SST) is a hybrid role designed as a key pipeline for future career growth within Firestone Complete Auto Care. This position primarily involves serving customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction. Successful individuals will learn all aspects of store operations and effectively balance customer interaction with basic vehicle service tasks.

Requirements

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Nice To Haves

• 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

Responsibilities

• Customer service, sales, customer issue resolution- 75%.
• Basic vehicle service tasks, oil, tires, fluids- 25%.
• Store operations, opening/closing, inventory, displays- as needed basis.
• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

Benefits

• Competitive pay
• Formal training
• Performance incentives
• Paid vacation
• Paid holidays
• Competitive healthcare packages for full-time and part-time employees
• 401k plan
• Medical, Dental and Vision – Starting day 1 for all our teammates
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available
• Professional Development resources
• Community Involvement
• Supportive and engaging onboarding experience
• Opportunity to develop and grow, through training and regular mentorship
• Corporate Social Responsibility activities
• Truly global, dynamic and challenging work environment
• Agility and work/life effectiveness and your long-term well-being
• Diverse and inclusive team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees