Sales and Service Technician

Bridgestone Americas • Savannah, GA

1d • Onsite

About The Position

Bridgestone Retail Operations (BSRO), a part of Bridgestone Americas, operates over 2,200 company-owned stores including Firestone Complete Auto Care, Tires Plus, and Wheel Works. With more than 22,000 teammates across North America and over $4.5 billion in sales, BSRO offers a robust career environment. The company provides competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for both full-time and part-time employees, and a 401k plan. Bridgestone emphasizes diversity and inclusion, striving to create a workplace where all perspectives are valued and teammates can bring their whole selves to work, contributing to a mission of "Serve Society with Superior Quality." The retail Sales and Service Technician (SST) is a hybrid role designed as a key pipeline for future career growth within Firestone Complete Auto Care. This position primarily involves serving customers by assessing their needs, recommending appropriate products and services, performing entry-level vehicle services, and ensuring customer satisfaction through timely service completion. Successful individuals in this role will gain comprehensive knowledge of store operations and be adept at balancing customer interaction with efficient execution of basic vehicle service tasks.

Requirements

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Nice To Haves

• 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Responsibilities

• Customer service, sales, customer issue resolution (75%)
• Basic vehicle service tasks, oil, tires, fluids (25%)
• Store operations, opening/closing, inventory, displays (as needed basis)
• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
• Learn all aspects of store operations and flex between front/back shop tasks

Benefits

• Competitive pay
• Formal training
• Performance incentives
• Paid vacation and holidays
• Competitive healthcare packages for full-time and part-time employees
• 401k plan
• Medical, Dental and Vision – Starting day 1 for all our teammates
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available
• Professional Development resources
• Community Involvement
• Integrity & Teamwork
• Supportive and engaging onboarding experience
• Opportunity to develop and grow, through training and regular mentorship
• Corporate Social Responsibility activities
• Truly global, dynamic and challenging work environment
• Agility and work/life effectiveness and your long-term well-being
• Diverse and inclusive team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees