Sales and Service Representative

Crystal Clean-posted 2 days ago

$70,000 - $85,000/Yr

Full-time • Entry Level

Knoxville, TN

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Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company—we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. Route Sales & Service RepresentativeCrystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose:The Route Sales and Service Representative (SSR) will be responsible for applying sales strategies in an effort to grow HCC's business at new and existing customer sites. The SSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: providing service to parts washing units, picking up waste drums of varying sizes and weights using HCC-approved material handling equipment, and operating a Commercial Motor Vehicle on a daily basis.

Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
Pursues additional services with existing accounts
Assesses potential customer needs, presents HCC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned

Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following;Seat belt and cell phone violationsExcessive speedingDUI, suspension and/or multiple vehicle collisions
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Frequent lifting of materials that typically weigh 54-80lbs
Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
All applicants must pass the pre-employment physical including drug & alcohol screening

Experienced: Route sales experience is a plus, but not required.
Route sales experience preferred

Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement

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