Sales and Service Leader - Full Time

Sephora • Cedar Park, TX

132d • $25 - $30

About The Position

As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Requirements

• Prior leadership experience, preferably in retail sales or services.
• Passion for client service and teamwork.
• Strong communication skills, ability to multitask.
• Resilience and adaptability to changing store priorities.
• Flexible availability to work during 'peak' retail hours.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Ensure the implementation of sales and service experiences that meet Sephora's standards.
• Support and coach team members in selling, service, and operations.
• Execute our client service model and sales strategies, driving customer engagement.
• Ensure compliance with store standards, maintaining a professional environment.
• Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Benefits

• Comprehensive healthcare and wellbeing benefits based on eligibility.
• Flex (on demand) position for employees who can work anywhere from 0-19 hours a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Number of Employees: 5,001-10,000 employees