Sales and Operations Specialist
About The Position
At Surpass Senior Living , our mission is simple but powerful: to keep families connected . We create communities where residents thrive, families feel supported, and teams work together with purpose. We're looking for a Sales & Operations Coordinator who thrives in a dynamic environment, loves solving problems, and wants to help us deliver on that mission every day. Why Join Us? Our core values define how we work: We do what it takes – Owning results with initiative. We're always learning – Staying curious and improving daily. We do the right thing – Integrity in every decision. We put others first – Supporting teammates, residents, and families alike. What You'll Do You'll be a key partner to our corporate sales and operations team, helping our communities grow occupancy and run smoothly. Every day, you'll help ensure families stay connected by: Keeping CRM data and reporting accurate, timely, and actionable. Supporting sales teams with lead management, marketing reports, and prospect follow-up. Stepping in as a community sales leader when needed to drive occupancy and revenue. Partnering with operations on scheduling, compliance, and staff training . Coordinating move-ins, events, and resident programs that bring families together. Tracking progress toward monthly goals for move-ins, occupancy, and revenue. Jumping in on projects, audits, and on-site initiatives to ensure seamless execution.
Requirements
- 1–3 years of experience in administration, project coordination, or sales support .
- Strong organization skills with the ability to juggle multiple priorities.
- Proficiency in Microsoft Office
- Clear communicator and proactive problem-solver.
- Flexibility to travel to communities when needed.
- A heart for serving seniors and a commitment to keeping families connected.
Nice To Haves
- CRM experience preferred.
Responsibilities
- Keeping CRM data and reporting accurate, timely, and actionable.
- Supporting sales teams with lead management, marketing reports, and prospect follow-up.
- Stepping in as a community sales leader when needed to drive occupancy and revenue.
- Partnering with operations on scheduling, compliance, and staff training .
- Coordinating move-ins, events, and resident programs that bring families together.
- Tracking progress toward monthly goals for move-ins, occupancy, and revenue.
- Jumping in on projects, audits, and on-site initiatives to ensure seamless execution.
Benefits
- A culture that lives its mission and values every day.
- Hands-on opportunities to grow your career and leadership experience.
- The chance to directly impact the lives of residents and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
