Sales and Operations Planning Manager (S&OP)

JCB North AmericaPooler, GA
7dOnsite

About The Position

We are seeking a strategic and analytical Sales and Operations Planning (S&OP) Manager to lead the integrated planning process for our North America construction equipment business. This role is pivotal in aligning demand forecasts with supply capabilities, optimizing inventory, and ensuring cross-functional collaboration to meet business objectives.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Engineering, or related field; MBA preferred.
  • 5+ years of experience in S&OP, demand planning, or supply chain management, ideally in the construction equipment or heavy machinery sector.
  • Strong analytical skills with proficiency in Excel, ERP systems (e.g., SAP, Oracle), and planning tools (e.g., Kinaxis, Anaplan, Netstock).
  • Excellent communication and stakeholder engagement skills.
  • Proven ability to lead cross-functional teams and drive consensus.
  • Proficient in Microsoft Office software
  • Comfortable in an in-person office environment
  • Must be customer service oriented, flexible, and have a high energy level
  • Must have excellent follow-through skills
  • Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings
  • Must be open to domestic and international travel
  • Desire and proven ability to learn and grow

Nice To Haves

  • Experience with data visualization tools (e.g., Power BI, Tableau) is a plus.
  • Technical competence is a plus

Responsibilities

  • Lead and facilitate the monthly S&OP process, ensuring alignment across Sales, Operations, Finance, and Supply Chain.
  • Develop and maintain accurate demand forecasts using historical data, market trends, and input from commercial teams.
  • Collaborate with manufacturing and procurement teams to align supply plans with demand forecasts.
  • Identify gaps, risks, and opportunities in the supply-demand balance and recommend mitigation strategies.
  • Drive continuous improvement in forecasting accuracy, inventory optimization, and service levels.
  • Support new product introductions and phase-outs through integrated planning.
  • Prepare and present S&OP dashboards and reports to senior leadership.
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