Sales and Operations Manager

Golf Ranch RichardsonRichardson, TX
400d$45,760 - $52,000

About The Position

The Sales and Operations Manager at Golf Ranch is responsible for leading the sales team and enhancing customer experiences at the driving range. This role focuses on driving subscription sales, mentoring staff, and ensuring high standards of service and operations. The ideal candidate is a proactive leader who thrives in competitive environments and is passionate about hospitality and sales.

Requirements

  • 1 year of sales experience required.
  • Management experience in a sales environment.
  • Proficient in driving sales and forecasting.
  • Experience with product demonstrations.
  • Familiarity with HubSpot for account management.
  • Strong leadership skills.

Responsibilities

  • Drives success of the Ranch Pass Subscription program and meets or exceeds monthly subscription targets.
  • Increases both sales and retention of Ranch Pass Subscriptions.
  • Achieves or exceeds monthly revenue targets.
  • Leads by example in all customer interactions to uphold Golf Ranch standards.
  • Drives expectations and standards for the team with a customer-focused approach.
  • Embodies the vision and brand values of Golf Ranch and educates customers and employees about Golf Lite.
  • Leads and mentors Customer Experience Managers, Facility Manager, and service team.
  • Evolves and improves sales and service processes, open to continuous feedback.
  • Understands customer base and continuously finds ways to create value.
  • Creates relationships and connections with customers.
  • Assumes Manager on Duty (MOD) responsibilities as needed to oversee daily operations and manage guest inquiries.
  • Upholds company policies and standards to ensure a safe, enjoyable, and memorable experience for all guests and employees.
  • Continuously coaches employees on day-to-day activities and empowers them to handle responsibilities and processes independently.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discount
  • Flexible schedule
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