Sales and Marketing Director (Community Ambassador)
About The Position
Join Silverado Encinitas, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Sales and Marketing Director - compassionate connector and strategic relationship-builder who helps families navigate care decisions with empathy, urgency, and insight. This role blends outreach, education, and census development to deliver tailored solutions that change lives. Be a leader with a memory care innovator! You lead with empathy, resilience, and integrity. You listen deeply, connect meaningfully, and thrive in fast-paced, team-driven environments. You’re highly organized, emotionally intelligent, and committed to delivering exceptional service.
Requirements
- 3–5 years in customer success/service with strong organizational and presentation skills
- Proven success in solution-building and team collaboration
- Demonstrates strong verbal and written communication skills across diverse audiences
- Flexible schedule, including weekends
- Active role: walking, bending, lifting (up to 25 lbs.)
- Must be comfortable with animals and neurodegenerative conditions
- Valid driver’s license and clean driving record required
Nice To Haves
- healthcare or dementia care experience
- clinical background
- Bachelor’s degree
- negotiation skills
Responsibilities
- Generate qualified, professional referrals to support census development
- Build and maintain relationships with new and existing accounts
- Educate professionals and families on Silverado’s dementia and Alzheimer’s resources
- Promote Silverado services including permanent placement, respite stays, and end-of-life care
- Assess prospective residents for suitability and fit
- Develop and execute sales and marketing strategies and public relations opportunities
- Partner with community leaders to achieve census goals
- Serve as a key member of the Community Leadership team
Benefits
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
1,001-5,000 employees
