Sales and Marketing Coordinator

Alterra • Warren, VT

7d • $55,000

About The Position

Sugarbush Resort is seeking a Sales and Marketing Coordinator to support the group sales, conference planning, marketing and reservations departments with administration and oversight of Amadeus Delphi FDC and ancillary products. The Sales and Marketing Coordinator supplies procurement and departmental expense management, managing the group sales phone line, database entry and other tasks assigned by the Director of Sales. The coordinator will support the sales teams’ efforts to drive revenue to Sugarbush Resort’s lodging properties, food and beverage outlets, and activities and events. This position will work with the Director of Sales to develop additional reporting as necessary. This is a full-time year-round position that pays a starting salary of $55,000/year.

Requirements

• BS Degree in Business or a Technology related field desired.
• Experience with Salesforce Administration and/or Amadeus Delphi FDC is required.
• Understanding of Object-Oriented Database design.
• Must possess strong organization and communication skills, project management knowledge, and be a responsible and self-motivated team member.

Nice To Haves

• Other system proficiencies with Microsoft Office Suite, Reservations Systems (SMS/HOST), POS Systems, and other event management systems preferred.

Responsibilities

• Manage all data quality, reporting requirements, and analytics requests as directed by the Director of Sales and Senior Leadership Team.
• Support the Sales Team in all activities related to generating revenue across all sales channels for Sugarbush Resort’s lodging properties, food and beverage outlets, and activities.
• Oversee the development, organization, and procurement of sales and marketing collateral
• Collaborate with the Marketing Department on website, social media, and digital content needs.
• Assist in writing and editing copy for promotional materials with guidance from department managers.
• Support website maintenance by updating events calendars, product descriptions, and related content.
• Manage content and listings on third-party platforms (e.g., Meeting Broker API, MPI, NEIRA, CVENT, SendSites) in collaboration with the Sales Team.
• Provide administrative support to Sales and Marketing teams, including PO requisitions, purchasing, and other office needs.
• Participate in weekly Sales and Marketing Production meetings.
• Manage and execute annual consumer ski and trade show events in coordination with the Marketing Department.
• Attend monthly Enterprise Delphi Administrator meetings.
• Monitor, develop, and improve departmental processes and workflows, including approval processes, validation rules, and other system customizations.
• Serve as the primary liaison with the Alterra Mountain Company Business Systems team for guidance, updates, and product implementations.
• Oversee project queues and system implementations as assigned by Alterra Mountain Company and Sugarbush Resort management.

Benefits

• Free AMC/Ikon Pass
• Discounted golf and health & recreation center membership for eligible employees and their dependents.
• Vacation and sick time for eligible employees to rest, relax and recharge.
• Generous discounts on food & beverage, apparel, and outdoor gear.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
• 401(k) plan with generous company match.
• Paid parental leave of up to 6 weeks for eligible employees.
• Employee housing (subject to availability).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level