First Aid - Sales and Equipment Support Coordinator

UniFirst•Earth City, MO

22h

About The Position

UniFirst First Aid + Safety is seeking a reliable and hardworking Sales & Equipment Support Coordinator to join our community. The Sales & Equipment Support Coordinator reports to and assists the Sales & Equipment Support Supervisor. This includes invoicing, communication with vendors, supplies, and quality assurance. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on-the-job training.

Requirements

A high school diploma is required.
Motivated self-starter, flexible, high sense of urgency
Strong computer skills (Word, Excel)
Strong attention to detail, accuracy of work

Nice To Haves

Knowledge of Sage 100 is preferred

Responsibilities

Process daily sales from TMs, including back orders, new customers, messages, free products, and manual invoice entries when applicable.
Export GRNs and print daily restock reports for the warehouse.
Print the Pepperi daily summary and compare sales to ensure balance.
Generate and email daily activity reports for the sales staff, including updates on free goods, back orders, and customer messages.
Monitor the department email and follow up on requests related to account transfers, price level changes, account creation, address changes, customer-specific pricing, and credit holds.
Address tablet troubleshooting emails regarding issues such as missing accounts, incorrect item quantities, sync functions, invoice deletions, and general inquiries.
Process route/frequency changes, manage lost customers, and reactivate applicable accounts.
Monitor alerts weekly to ensure all tasks are completed.
Complete project requests for all locations, including item price updates and deletions, transfers, and new account setups.
Create new tax schedules for cities not already established in Sage.
Ensure invoice work orders are generated, billed, and logged.
Maintain the work order spreadsheet.
Assist the sales team with general inquiries regarding accounts or technology support, including Wi-Fi connections and navigating applications like OneDrive and Pepperi.
Enter monthly bills for customer leases.
Bill new leases and finalize billing for end-of-contract leases.
Update customer information in Sage 100.
Set up new TMs or process TM terminations in Sage 100 and Pepperi.
Update Web Order information in Sage once printing is permitted.
Invoice web orders and settle transactions in Paya.
Support the National Sales Team by setting up new accounts as parent/child, entering pricing, approved items, and coding accounts.
Process department mail.
Perform additional tasks and functions as needed.