Sales and Design Consultant full-time (Upper East Side, NYC)
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About The Position
Ernesta is looking for an experienced full-time Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in one of our first retail showrooms located on the Upper East Side in New York, New York. You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion - delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint.
