Lombard - Sales and Customer Service Representative

Naturescape • Lombard, IL

1d • $19 • Onsite

About The Position

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Lombard, IL branch. Would you like to work with a stable, family-owned business ? Would you like to be a valued, respected, and long-term member of a close-knit team ? If so, look no further! At Naturescape, your day is about more than just answering the phone, it's about making a real impact. You'll be supported by a close-knit team that wants to see you succeed. Your mornings will start with checking in on customer emails and voicemails, you'll respond with care, offering solutions that genuinely help. As a vital team member, you will look for sales opportunities for our services to fulfill our customers' needs and aspirations. Your goal is to build long-term relationships with them by helping them create a haven where they can enjoy their beautiful lawn and landscape. Behind the scenes, you will help ensure the branch runs smoothly by processing small amounts of mail daily. During the winter months, you'll play a key role in reconnecting with our customers to ensure they're set up for the season ahead. You will become comfortable having real conversations with people (even the hard ones) and not be afraid to ask for the sale. At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed. We value people who are willing to learn and grow, so you don't need to know everything about lawn care or the above topics. If you've had previous experience as an Office Assistant, Receptionist, Customer Service Representative, or Sales Associate, those skills may help you excel quickly in this role. Apply at Naturescape to create a sanctuary for our customers, where they can enjoy their beautiful lawn and landscape. Naturescape is a family-owned company that is 100% committed to making our customers happy with our lawn and landscape care. Since our humble beginnings in Appleton, WI, in 1986, we have been committed to providing the highest quality service, guaranteeing satisfaction, and offering very affordable prices. Because of these continued commitments, we have grown and now have 42 locations around the Midwest and South. We know that we owe this success to our outstanding team. We care about employee satisfaction and want you to love your job . Here at Naturescape, we have a team culture where management is always willing to train and take the time to help. For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches.

Requirements

• Strong communication skills (phone and email)
• A positive mindset, with a solution-focused attitude
• Comfortable talking to customers and asking for the sale
• Computer and typing skills
• The confidence to try new things and be willing to let us teach you the rest

Nice To Haves

• previous experience as an Office Assistant
• previous experience as a Receptionist
• previous experience as a Customer Service Representative
• previous experience as a Sales Associate

Responsibilities

• Checking in on customer emails and voicemails
• Respond with care, offering solutions that genuinely help
• Look for sales opportunities for our services to fulfill our customers' needs and aspirations
• Build long-term relationships with them by helping them create a haven where they can enjoy their beautiful lawn and landscape
• Help ensure the branch runs smoothly by processing small amounts of mail daily
• Play a key role in reconnecting with our customers to ensure they're set up for the season ahead
• Become comfortable having real conversations with people (even the hard ones) and not be afraid to ask for the sale

Benefits

• Starting at $19+/hr , with opportunities for weekly incentives
• No experience necessary , training from a company that cares and wants you to be successful
• 401K with unheard of - 200% company match up to 6% - vested immediately
• Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts
• Typical annual raises and yearly bonuses
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees