Sales and Customer Service Representative

Peak P-Group • Vancouver, WA

85d

About The Position

Peak Performance Group is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients.

Requirements

• High School Diploma
• Previous customer service, account management, or relevant sales experience is a plus!
• Excellent communication, interpersonal, and problem-solving skills
• Ability to build rapport quickly and manage relationships effectively
• Self-motivated, goal-oriented, and passionate about driving sales results
• Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services

Responsibilities

• Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction
• Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention
• Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing
• Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
• Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales
• Accurately record and manage customer account details to ensure smooth service activations and installations
• Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries
• Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward

Benefits

• Performance-driven position with uncapped commission incentives
• Compensation is commission only, with estimates based on average earnings in the role

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees