Sales and Customer Enrollment Representative

SZ Freiheit, Inc. • Riverside, CA

105d

About The Position

We're a dynamic sales and marketing company with a mission: bridging the digital divide. We've proudly partnered with the Lifeline program to provide essential telecommunication services to eligible individuals. This ensures everyone has access to the vital connections they need in today's world. SZ Freiheit, Inc. is passionate about making a tangible difference with each and every connection. Are you a people-person who helps others with passion? We seek a Sales and Customer Enrollment Representative to be the friendly face of our mission! In this role, you'll guide eligible individuals through the simple sales process of accessing essential communication services provided through our partnership with the Lifeline program. If you're detail-oriented, empathetic, and ready to make a direct impact on people's lives, let’s talk.

Requirements

• Strong interpersonal and communication skills with a heart for service
• Attention to detail and the ability to manage documentation precisely
• Familiarity with enrollment processes or public assistance programs is a plus
• Adaptability in fast-paced or high-volume situations
• Basic tech-savvy skills—able to navigate tablets, mobile apps, or web-based platforms
• Team-oriented mindset with a drive to support shared goals
• Respectful, empathetic, and culturally sensitive approach
• Fluency in multiple languages is a bonus, especially in diverse communities

Responsibilities

• Serve as a compassionate point of contact for individuals in need of Lifeline services at community-based events and partnered retailers
• Educate potential customers on program benefits and eligibility requirements while guiding them through a detailed sales and enrollment process
• Assist with application completion and ensure accurate documentation
• Verify applicant information and confirm eligibility in compliance with program guidelines
• Troubleshoot any enrollment issues and provide timely support
• Maintain organized records and track outreach efforts
• Represent the organization at community events or outreach initiatives
• Uphold privacy standards and treat all customer data with care and integrity

Benefits

• Competitive commission-based compensation and bonus opportunities
• Supportive and collaborative work culture
• Valuable experience in public service, outreach, and customer assistance
• Potential for career growth and internal mobility
• Recognition for performance and commitment
• Chance to participate in meaningful community events

What This Job Offers