Sales and Catering Manager - Marriott University of Dayton / Dayton OH -

Concord Hospitality Enterprises • Dayton, OH

48d

About The Position

Concord Hospitality is seeking a proactive and results-driven Sales & Catering
Manager to lead social catering events. This role combines sales, event
management, and guest service, with a focus on maximizing revenue and delivering
exceptional experiences. A flexible schedule, which may include evening or
weekend hours, is required.
You will develop and foster hotel business through direct sales, marketing,
telemarketing, direct mail, and tours of hotel for functions and events
surrounding our hotel’s meeting and event space. Our Sales and Catering Managers
will spend time conducting outside sales calls and site visits. You also are the
key contact for events at the hotel utilizing attending meetings to market
groups for meetings and catered events. Candidates should be familiar with
marketing plans, action plan creation as well as working with both revenue and
sales call goals.

Requirements

• Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel,
• Exercise excellent communication, presentation, organization, time management, listening, and math skills.
• Use analytical skills for measuring business potential and value to the hotel.
• Maintain contact and event information and follow procedures for submitting sales contracts
• Read and interpret documents and to write routine reports and correspondence.
• Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
• Must possess a valid driver’s license and reliable transportation to drive to appointments.

Responsibilities

• Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.
• Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
• Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.
• Present potential business at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.
• Finalize and detail catering plans for groups and communicate effectively. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
• Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
• Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.
• Maintain account files in Delphi software system, ensuring accurate communication between client and hotel staff.
• Other duties as assigned.

Benefits

• Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative quarterly bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed