Sales Analyst

NRG Energy • Reading, PA

238d

About The Position

The NRG Sales Support Analyst will serve as a subject matter expert on the company's retail energy business operations, processes, and systems to assist NRG Sales originators with maximizing the efficient growth of the business through revenue generation activities. This includes developing and maintaining strong working relationships with NRG Business C&I customers and third-party sales channels and serving as the in-house point of contact. The Sales Support Analyst should have a continuous improvement mentality and look for opportunities to enhance NRG's processes and be able to participate in improvement efforts and UAT testing.

Requirements

• High School Diploma, GED or equivalent education.
• Knowledge of utility rules and requirements for retail energy suppliers.

Nice To Haves

• Bachelor's degree preferred, preferably in Business Management, Marketing or a related field.
• Experience in sales, marketing, or customer service.
• Energy industry experience preferred.
• Knowledge of retail energy commodity products and pricing components preferred.
• Knowledge of the sales cycle preferred.

Responsibilities

• Collect and verify Power and Natural Gas usage information.
• Ensure accurate deal structure of Power, Natural Gas, and other product offerings.
• Accurately price and understand product offerings to prepare proposals/contracts and assist in generating revenue; Create proposals and contracts for Power and Natural Gas customers.
• Maintain SLA productivity target in managing deal set ups delivering RFPs on time.
• Generate and review contracts for various product offerings. Assist in contract renewal efforts. Identify customers up for renewal and provide updated pricing.
• Adjudicate and approve credit for small customers via utility invoice review and internal pay history review.
• Meet with customers and channel partners as necessary in the presentation of pricing or post sales account management.
• Act as a liaison between the sales originators, customers, sales channels, and Operations departments to resolve customer issues.
• Provide expertise in the use of CRM and pricing systems, and assist in execution of process and system changes.
• Assist in development of Request for Proposal response packages.

What This Job Offers

• Industry: Utilities
• Education Level: High school or GED