Sales Agent, Holland America Line - Remote US
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About The Position
Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences. We're looking for amazing Direct Reservations (HAL) professionals to join our team. As a work from home Sales Agent with Holland America Line, you'll become a resource for our guests and assist in planning the vacation of their dreams while selling a range of travel products and services. You'll respond to a variety of calls from direct consumers and Travel Advisors. You'll utilize your superior customer service skills to build rapport, recommend and book cruises, cruise tours, and travel options. Providing quality customer service on all calls, you'll assist guests and Travel Advisors with problems that might occur on a reservation, provide post-booking sales and support and work across departments to provide seamless first call resolution.
