Sales Agent 1 (S) - Japanese speaking

Brigham Young University – Hawaii

7d•$14 - $16

About The Position

Ensure that all customers, real or potential, receive quality reception whether in person, by phone, and electronic or traditional mail, by providing polite courteous information concerning various ticketing options, and/or arranging for and finalization ticket purchases. Is fully conversant in the PCC visitor experience and capable of describing Ambassador, Luau or other packages available. Recommends upgrades, preferred seating, dinners and other services. Position Scope Sells tickets to individual customers, travel agents, internet and e-mail orders as well as outbound sales. Answer questions, promotes upgrades, arranges reservation and/or process upgrades. Confers with Supervisor on unusual problems. Performs other job-related duties as assigned by Supervisor.

Requirements

Fluency in Japanese is required.
Must be able to speak, read and write in English.
Must be knowledgeable about the Polynesian Cultural Center and the wide variety of services it offers.
Must be available to work through Christmas holiday break.
Should be a high school graduate or the equivalent.
No prior work experience required.
Must attach resume and screenshot of your most current class schedule (as a weekly view).
Must exemplify the university Honor Code, including the Dress and Grooming Principles and Expectations

Responsibilities

Providing polite courteous information concerning various ticketing options
Arranging for and finalization ticket purchases
Describing Ambassador, Luau or other packages available
Recommending upgrades, preferred seating, dinners and other services
Selling tickets to individual customers, travel agents, internet and e-mail orders as well as outbound sales
Answering questions
Promoting upgrades
Arranging reservation and/or process upgrades
Conferring with Supervisor on unusual problems
Performing other job-related duties as assigned by Supervisor