Sales Advocate FT (30059)

Cricket Wireless•Fort Worth, TX

1d•Onsite

About The Position

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. The company's foundation is built on hard work and dedication, focusing on marketing, sales process, and customer service engagement. Talk4less seeks ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, and honest sales representatives who prioritize customer service and retention. The company evaluates individual team member strengths and weaknesses to position them for success, welcomes additional talents, and offers extra incentives for applicable skills. They are primarily looking for coachable individuals willing to perform the job.

Requirements

High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Nice To Haves

Wireless sales experience (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.)
Management experience (preferred for moving further into store management/ownership)

Responsibilities

Provide customer service, greeting in a friendly & timely manner, creating a positive work environment
Be knowledgeable and proactive in learning new promos, price changes, and policy updates
Perform administrative and operational tasks, including filing paperwork and forms, and communicating with management to resolve issues
Maintain store cleanliness, stock accessories, and keep displays current and compliant to corporate standards
Utilize time management, show up on time and have store ready to open, close store properly and make sure all sensitive items have been secured
Act as a passionate customer advocate with the desire to connect and have fun with customers
Be a part of the game-changing Cricket store team
Demonstrate competitive drive and confidence to succeed in a fast-paced sales environment
Work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
Be effective at balancing customer experience and performance goals
Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
Deliver outstanding service striving to retain and gain customers
Participate in outside sales events or promotions
Work flexible hours, weekends and holidays at various locations