Sales Advocate FT (30058)

Cricket Wireless•Fort Worth, TX

1d•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless Dealer, is seeking ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, and honest sales representatives who prioritize customer service and retention. The company's foundation is built on hard work and dedication across marketing, sales process, and customer service engagement, driven by the CEO's involvement and culture. Talk4less evaluates individual strengths to position team members for success and welcomes additional talents that can be applied to the business for extra incentives. They are primarily looking for individuals who are coachable and willing to perform the job. Join their team to be part of their future success.

Requirements

High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Nice To Haves

Wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
Management experience is not required, but preferred for moving further into store management/ownership

Responsibilities

Customer service, greeting in a friendly & timely manner, creating a positive work environment
Being knowledgeable and proactive in learning new promos, price changes, and policy updates
Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
Desire to be a part of the game-changing Cricket store team
Competitive drive and confidence to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
Effective at balancing customer experience and performance goals
Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
Deliver outstanding service striving to retain and gain customers
Participate in outside sales events or promotions
Work flexible hours, weekends and holidays at various locations