Sales Advocate FT (30060)
About The Position
Talk4less Wireless is an authorized Cricket Wireless Dealer focused on bringing the AT&T brand to life. The company's success is built on hard work and dedication, emphasizing marketing, sales process, and customer service engagement. Talk4less seeks ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, and honest sales representatives who prioritize customer service and retention. The company evaluates individual strengths to foster success, welcomes additional talents for potential extra incentives, and values coachable individuals willing to perform the job. Join the team to be part of future success.
Requirements
- High school diploma/GED, or equivalent experience
- One year of retail sales or customer service experience
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
Nice To Haves
- Wireless sales experience (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
- Management experience is preferred for moving further into store management/ownership
Responsibilities
- Provide customer service, greeting customers in a friendly and timely manner, and creating a positive work environment
- Be knowledgeable and proactive in learning new promotions, price changes, and policy updates
- Perform administrative and operational tasks, including filing paperwork and forms, and communicating with management to resolve issues
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards
- Utilize time management skills, ensuring the store is ready to open on time, closing it properly, and securing all sensitive items
- Act as a passionate customer advocate, connecting and engaging with customers
- Contribute to the Cricket store team
- Demonstrate competitive drive and confidence to succeed in a fast-paced sales environment
- Collaborate with peers and store leaders, learning and sharing best practices, while serving customers and resolving issues
- Effectively balance customer experience and performance goals
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment
- Deliver outstanding service to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends, and holidays at various locations
Benefits
- Extra incentives may be earned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
