The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale. Contacting and communicating with customers to identify needs using the Asbury selling process Build rapport with customers to build a base of referrals to establish customer network Answer internet leads with in the stores required time and email product information with pricing Answer sales phone calls and set appointments for customers Confirm appointments Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business Conduct test drives and vehicle walk arounds with customer Work with the customer from start to finish throughout the buying process Must have motivation to be successful Exhibit great customer service skills Must be able to create and maintain customer relationships Strong computer & phone skills Experience utilizing and maintaining a customer relations management database Prior automotive sales or retail experience, customer service, call center, or business development experience a plus Maintain professional business attire and appearance Bi-lingual is always a plus Self-motivated and a team player Must be a minimum of eighteen years of age Must have a valid Driver's License Must be able to pass pre-employment screenings (background & drug test)
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees