Sales Advisor: Grown Brilliance

Leap•Los Angeles, CA

10d•$21 - $25•Onsite

About The Position

Diamonds are a celebration, a memento of life’s most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. So, that’s what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness. We truly believe that diamonds are personal. They express your style, represent your values, and tell your story. Express yourself with Grown Brilliance , where we don’t just create diamonds, we create diamonds that deserve you. About the Role: We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Los Angeles . We are seeking dynamic Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Requirements

Must be at least 18 years old to align with company standards.
Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.
Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
Detail-Oriented: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Nice To Haves

Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Responsibilities

supporting sales initiatives
enhancing team and customer engagement
maintaining visual and operational standards
contributing to the overall success of the store
opening and closing responsibilities
keyholder duties
support other brands in our portfolio through new store openings, activations, and coverage needs