Sales Advisor

Mike's Bikes • Berkeley, CA

5h • $18 - $26 • Onsite

About The Position

Join the Mike’s Bikes Crew as a Sales Advisor.
Mike’s Bikes is a community focused bike shop with with an international reach. We pride ourselves on providing exceptional hospitality to our neighbors while also being a leading partner to the largest global brands. We are hiring friendly and enthusiastic Sales Advisors to connect with customers and share their love of cycling. If you're driven to make people's lives better and want to do it through your love for bikes, we want to hear from you.

What You’ll Do (and Love Doing):
Ask the right questions and actively listen- our goal is to match each customer with their ideal riding experience.
Confidently close sales by connecting customers to the right products for their goals and riding style.
Use our CRM tool to build and manage ongoing customer relationships.
Take initiative to maintain an organized sales floor, manage inventory, and support team operations.
Stay in touch with your customers and build lasting relationships with top-notch service and follow-up.
Training & Growth:
An immersive 2-day onboarding and training class to jumpstart your skills
Ongoing mentorship and support to help further your continued development
Training partnerships with top brands in the outdoor industry
Career Advancement opportunities
Perks & Pay: Starting pay is $18-$26/hr and includes a bi-weekly bonus potential
Medical and dental benefits available for full-time employees
Paid time off and 401(k) with company matching
Some of the Industry's best Employee discounts and perks
Opportunity for growth within the organization and other sectors of the bike industry

Requirements

• Experience in retail, hospitality, or customer-facing roles is preferred
• A working knowledge of bicycles and cycling gear
• Confident in using a POS system, CRM tools, and basic office tech like Google Workspace
• Competitive (in a good way!) and motivated by clear goals
• Comfort with the physical demands of the role: Lifting bikes, moving boxes, and being on your feet for extended periods
• Comfortable chatting with customers in person and on the phone

Responsibilities

• Ask the right questions and actively listen- our goal is to match each customer with their ideal riding experience.
• Confidently close sales by connecting customers to the right products for their goals and riding style.
• Use our CRM tool to build and manage ongoing customer relationships.
• Take initiative to maintain an organized sales floor, manage inventory, and support team operations.
• Stay in touch with your customers and build lasting relationships with top-notch service and follow-up.

Benefits

• Medical and dental benefits available for full-time employees
• Paid time off and 401(k) with company matching
• Some of the Industry's best Employee discounts and perks
• Opportunity for growth within the organization and other sectors of the bike industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees