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The Sales Administrator is responsible for managing incoming calls, assisting guests, and handling reservations for repeat guests and top accounts. This role involves processing payments, sending invoices, and managing group business details, including rooming lists and billing setups. The Sales Administrator also prepares final sales reports, processes commission invoices, and conducts site visits for various events. Additionally, the position requires covering the front desk during lunch breaks and maintaining sales kits and office supplies, all while providing exceptional customer service in a flexible work environment.