Sales Administrator

LOFTY INC.-posted 9 days ago

Full-time • Entry Level

Hybrid • Phoenix, AZ

51-100 employees

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Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly motivated Sales Administrator to join our team and drive growth within the industry. Join us on our exciting journey and help shape the future of technology within the real estate space! What’s the job? Lofty is seeking a detail-oriented and proactive Sales Administrator to support our high-performing sales organization. This role plays a critical part in ensuring the quality and readiness of booked product demonstrations by qualifying leads, confirming appointments, and rescheduling missed demos. As the first point of contact for many potential customers, the Sales Administrator helps ensure every demo opportunity is meaningful, well-prepared, and positioned for success.

Call and verify booked demos to confirm interest, gather qualifying information, and ensure alignment with Lofty’s product offerings.
Reconnect with prospects who missed scheduled demos to reschedule and re-engage them.
Use CRM and sales tools to update lead information, track interactions, and maintain clean data.
Partner closely with the Sales Development and Inside Sales teams to identify strong opportunities and flag unqualified or cold leads.
Monitor demo calendars to ensure optimal scheduling and lead distribution across sales reps.
Support general sales operations and administrative tasks to enhance team efficiency and responsiveness.

Strong verbal communication and phone etiquette skills with a professional, friendly demeanor.
Experience in customer service, inside sales support, or administrative coordination preferred.
Excellent organizational skills and attention to detail with the ability to manage multiple priorities.
Self-starter who thrives in a fast-paced, goal-oriented environment.
Comfortable using CRM systems (Salesforce experience a plus).
Reliable, accountable, and motivated by helping the team succeed.
High level of comfort speaking with customers and handling objections.

Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer three weeks of paid time off so that you can achieve a healthy work-life balance.
Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
Team Building: We may work across time zones and countries, but we’re still united. We host a monthly schedule of team activities, quarterly town halls, open Q&A sessions, and other special events…so many fun ways for us to connect and support one another.
Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day.
What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness.

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