Sales Administrative Assistant

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

16d • $17

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Sales team, you will be supporting the Sales Managers and the Director of Sales by performing the following administrative duties in a fast-paced professional environment. The requirements listed below are representative of the knowledge, skill, and/or ability needed to perform this position successfully.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• High School diploma or GED required. An Associates degree from two-year college or university preferred. Or one to two years related experience and/or training or the equivalent combination of education and experience will be considered.
• Ability to utilize various software systems including but not limited to; Microsoft Office suite (Word, PowerPoint, Excel, Outlook) and Adobe.
• The employee is occasionally required to lift/pull/push up to 10 pounds.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Responsibilities

• Handles preliminary client inquiries regarding sales, conventions, and group bookings and evaluates needs.
• Handles the general Sales phone line to take phone leads and direct calls to the appropriate individuals and/or departments.
• Meet deadlines and complete task in a timely manner.
• Supplies customers with conference packets and/or emailed documents that include appropriate information as requested by manager.
• Prepares eProposals for review by the manager
• Creates customer accounts and bookings using Delphi software system.
• Maintain manager’s client database using Delphi.
• Assists in sales travel needs including mailing materials and expense reports
• Prepares proposals, contracts and letters.
• Creates files, memos, and other correspondence as requested.
• Properly files paperwork and creates digital files for definite programs.
• Completes the Definite Checklist and collects initial deposit
• Responds to email and voicemail on a daily basis.
• Maintain a good relationship with the manager’s clients and operational department head
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED