Sales Administration Support

KYOCERA External•Austin, TX

10d•$55,000 - $67,000

About The Position

Join Kyocera International, Inc. We’re hiring a Sales Administration Support at one of our locations in the United States! Salary Range: $55k – $67k annually (Final offer based on experience, education, skills, and market factors) Why Kyocera? With nearly 80,000 employees worldwide, Kyocera is a global leader in advanced ceramic technologies used in aerospace, automotive, medical, and semiconductor industries. Our materials power everything from smartphones to space shuttles — and we’re just getting started. What Makes Us Stand Out? We don’t just offer jobs — we offer careers with purpose, stability, and growth. Here’s what you can expect: Generous Time Off 3 weeks of vacation to start (120 hours/year) 10 paid holidays annually Financial Wellness Competitive pay 401(k) with company match Employer-paid pension plan Comprehensive Health Coverage Medical, dental, and vision insurance Life insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Investing in You Tuition reimbursement Paid time off to volunteer Flexible schedules Work-Life Balance & Culture Onsite gyms, walking tracks, and employee gardens at larger locations Long-tenured team (many with 30+ years of service!) Inclusive and diverse workforce A company philosophy rooted in doing the right thing as a human being Our Philosophy Kyocera’s culture is deeply inspired by our founder, Dr. Kazuo Inamori. His values guide our decisions and shape our workplace. Learn more about our guiding principles here: Kyocera Values Ready to Make a Difference? Apply today and become part of a team that’s shaping the future — one innovation at a time. GENERAL DESCRIPTION OF POSITION The Sales Admin Support 3 will support the sales department with order entry and responses for potential customers. They may also serve as an interface between sales, production, and customers to ensure customer orders are processed promptly.

Requirements

High School Diploma/GED required. AA preferred
5 + customer service or related experience, in a technical industry
Strong interpersonal and communication skills- both verbal and written
Demonstrated experience with analysis and problem solving
Ability to interact effectively with customers, providing a high level of customer service.
Eligible to work in an ITAR Environment
Intermediate computer skills

Responsibilities

Executes assigned customer service tasks following company standard policies and procedures.
Develops individual knowledge and supports efforts, under indirect supervision, to meet customer needs.
May train other less experienced sales administration support team members.
Performs wide variety of administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling, and reporting.
Will manage order processing in SAP and generate reports as needed.
Under limited supervision, acts as customer contact to include, but not limited to, pricing confirmation and logistics scheduling.
High volume email communication with the customer and sales team.
Will be comfortable reviewing terms and conditions, then follow through with customers, production, and sales team.
Identify errors or mis application of terms.
Performs wide variety of administrative support as needed to the Sales team.
Provides daily customer service and support with accuracy and professionalism.
May create process or SOP manuals for department as needed.
Perform any other related duties as required or assigned.