Sales Administration Manager

TADANO AMERICA CORPORATION•Houston, TX

6h•$90,000 - $110,000•Onsite

About The Position

The Sales Administration Manager is responsible for overseeing the day-to-day operations of the Sales Administration function across the Pan-American region. This role ensures the successful implementation of sales policies, procedures, and systems while fostering collaboration across departments to support revenue growth. The ideal candidate is a strong communicator and leader with the organizational skills necessary to manage a team and build effective internal and external relationships.

Requirements

Bachelor’s degree in Business Administration, Sales, Supply Chain, or related field; MBA or advanced degree preferred. Will consider work experience in lieu of degree.
5+ years of experience in sales operations or sales administration, with at least 2 years in managerial or leadership role.
Strong analytical skills with the ability to interpret sales data and make strategic recommendations.
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, especially Excel and PowerPoint.
Proven ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills in English; Spanish and/or Portuguese proficiency is a strong asset.
Demonstrated ability to lead and develop high-performing teams.

Nice To Haves

Experience working within multinational or Pan-American business environments strongly preferred.
Familiarity with credit policy, JSOX compliance, and lien documentation is a plus.
Spanish and/or Portuguese proficiency is a strong asset.

Responsibilities

Own and lead the Sales & Operations Planning (S&OP) process.
Review operational reports and records to manage and forecast department performance.
Plan and direct training for team members to support performance development.
Conduct regular performance evaluations and provide coaching/feedback.
Collaborate with HR to execute disciplinary actions when necessary.
Lead and manage the sales administration team to ensure timely, accurate execution of all sales-related administrative tasks.
Develop, implement, and maintain policies, procedures, and systems aligned with company goals.
Partner closely with the Sales team to understand needs and deliver appropriate administrative support.
Analyze sales data to generate performance reports and insights for senior leadership.
Build and maintain effective working relationships with key stakeholders, including customers, vendors, and internal teams.
Oversee timely and accurate order processing and fulfillment.
Monitor inventory levels to ensure alignment with customer orders and delivery expectations.
Address and resolve customer complaints promptly and effectively.
Manage sales administration budgets and control departmental expenses.
Provide training, coaching, and development opportunities for team members.
Set and manage customer credit limits per the Credit Manual and JSOX guidelines, escalating exceptions for approval as required.
Ensure timely and accurate filing of Lien Protection Security Agreements.