Sales Account Specialist II

Amcor-posted 3 months ago

Full-time • Entry Level

5,001-10,000 employees

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The Sales Account Specialist II role will help to improve the customer experience of onboarding new items. This role will work with the cross functional teams that support Global Key Accounts (GKA) to organize the deliverables & inputs required to support first production of new items. Role will require strong attention to detail, ability to work collaborative to problem-solve, and solutions focused mindset. This role will report directly to a Director of Global Key Accounts (GKA), supporting several to the top growing accounts.

Serve as key internal partner to support identified tasks for the Global Key Account Managers, to include: New Item Deliverable Collect & Organize.
Collect customer dielines, artwork, plant preferences (core size, rewind, OD, packaging), organize in SharePoint & SFDC.
Accountable for system data accuracy, integrity, and completeness for sales orders and processes.
Tracks down open deliverables, supports organizations within Amcor systems.
Work with cross functional partners to move items through (dieline creation à artwork approvals à new item creation à first commercial order).
Submit PQRs for trials & new items, ensure new items are added to price lists.
Supports sales team in collecting key deliverables to advance projects within the Amcor Growth Accelerator process in SFDC.
Develop and standardize data management processes, collaborating cross-functionally to identify and implement end-to-end improvements.
Analyze complex information to evaluate risks and opportunities, generating creative, data-driven solutions that optimize outcomes for both the customer and the company.
Learn flexible packaging, Amcor systems, and sales foundations (Growth Accelerator, Amcor University), through practical experience supporting the L’Oreal as primary sales contact.
Assist Amcor CAS and AR teams with the resolution of open AR balances.
Develops strategy to be executed by CAS to move aged/aging inventory, isolate issues with demand signals, focusing on mix improvement.
Owns coordination of customer SQA deliverables with Amcor sites, quality, and regulatory teams.
Coordinate fulfillment of prototype orders, sample and mock-up requests.
Support Sales team with adhoc presentation development requests, slides for business reviews, workshops, sustainability updates.
Serve as the primary contact and back-up for designated team members, ensuring seamless service continuity and consistent performance against departmental KPIs through standardized back-up processes.

Bachelor’s degree (preferred)
3+ years of professional experience, in large matrixed organization
Ability to travel up to 10% to support internal & external relationship & process development
Strong aptitude for time management, project management, and organizational skills
Strong verbal and written communications skills
Computer and system navigation skills: Microsoft (Outlook, TEAMS, Excel, PowerPoint, Word), CRM (Salesforce.com), Business Analysts (Pandora, PMBD, BI), Collaboration Tools (SharePoint)

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)

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