Sales Account Representative - Customer

PLA Buyer LLC • Orlando, FL

82d

About The Position

PLA Supply Chain Services, a member of the PLA Family of Companies, is a leading provider of comprehensive supply chain services, revolutionizing the way businesses manage their supply chains. With our expertise and state-of-the-art facilities, we ensure efficient and seamless operations from start to finish. The Sales Account Representative - Customer is responsible for generating profitable new business and providing best-in-class service to our customer base. They utilize technology, market intelligence, and entrepreneurial drive to grow market share with existing and new business customers. Their success is measured on budgeted growth, service, and customer sales activity metrics.

Requirements

• At least 1 year of experience in customer service.
• Bachelor's degree (4-year college or technical school), preferred.

Responsibilities

• Research leads and reach decision makers to service freight opportunities.
• Generate new business in line with budgeted expectations to fill quotas.
• Utilize a deep understanding of company service offerings to effectively communicate how they benefit existing and prospective customers.
• Effectively balance existing business, prospective business, and lead generation.
• Develop a portfolio of active clients.
• Participate in bid opportunities, both tactical and strategic (RFP process).
• Collaborate with carrier operations and Key Account teams to source capacity.
• Realize monthly sales targets.
• Utilize CRM to identify or generate leads, actively maintain them, and update records in the CRM.
• Negotiate rates, develop logistics solutions, and execute freight on behalf of customers.
• Advise customer base on transportation market intelligence, providing recommendations.
• Work closely with vendors, carriers, customers, and account managers to ensure the highest level of service and support.

Benefits

• Health, dental, & vision insurance
• Multiple voluntary insurance options
• Vacation & sick days + company holidays
• 401(k) with company match
• Much, much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees