Sales Account Manager

OneCloud Corporation•Charlotte, NC

10d

About The Position

Become a OneCloud Account Manager and take the lead in developing meaningful, long-term relationships with customers and partners while uncovering new opportunities for growth. You’ll serve as the main connection between clients and our organization, using your product knowledge and consultative style to deliver a standout experience. If you thrive at the intersection of relationship building, technical understanding, and business strategy, this role offers the chance to make a real impact.

Requirements

Exceptional interpersonal skills with proven ability to build lasting client relationships
Strong consultative sales approach and negotiation capabilities
Excellent written and verbal communication skills
Thorough understanding of OneCloud's technical products and services portfolio
Analytical mindset with strong problem-solving abilities
Adaptability in a fast-paced environment with ability to prioritize effectively
Proficiency with Microsoft Office Suite, CRM platforms, and business software
Valid driver's license with acceptable driving record
Self-motivated with strong work ethic, integrity, and accountability
Creative thinking balanced with meticulous attention to detail
Professional credibility to influence stakeholders at various levels
Bachelor’s degree in business, Marketing, Communications, or related field preferred
Minimum of 2 years' experience in technology sales, preferably in telecom, managed services, SaaS, UCaaS, VoIP, or related industries
Demonstrated success supporting team sales initiatives and managing client relationships
Experience working with CRM systems and sales technologies

Responsibilities

Client Relationship Management: Develop and nurture relationships with existing and potential clients through regular, meaningful communication to address needs related to sales, service implementation, and billing. Ensure customer satisfaction through proactive issue resolution and strategic account planning.
Consultative Selling: Identify and understand customer business challenges to recommend appropriate OneCloud solutions. Conduct effective product demonstrations and articulate value propositions tailored to client-specific needs and goals.
Sales Process Management: Provide accurate quotes, pricing information, and contract terms according to company guidelines. Follow established approval procedures and maintain pricing integrity.
Business Development: Generate new revenue through multiple channels including inbound opportunities, reactivating dormant accounts, prospecting new accounts, and responding promptly to customer inquiries across communication platforms.
Documentation & Reporting: Maintain comprehensive records in Zoho CRM and other business systems, documenting all sales activities, opportunities, customer interactions, and outcomes to support company reporting and growth initiatives.
Business Growth & Profitability: Contribute to overall business growth through achieving sales targets, managing expenses effectively, and maximizing account profitability.
Collaborative Teamwork: Support colleagues, participate in team initiatives, provide constructive feedback for improvement, and champion a positive team culture.
Professional Development: Stay current on industry trends, competitive offerings, and evolving client needs to provide informed recommendations and maintain trusted advisor status.