Sales Account Manager – Home Health & Senior Care (Field-based)

Rocky Mountain LaboratoriesSouth Phoenix, AZ
13h$55,000Onsite

About The Position

Rocky Mountain Laboratories is a clinical laboratory providing comprehensive laboratory services. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge technology and a customer-focused approach. This is a relationship-driven, field-based healthcare sales role focused on long-term territory growth rather than transactional selling. Success in this position comes from building trust-based partnerships across the senior care and post-acute ecosystem. Strong relationships in this space often lead to sustained referral growth. We are seeking a driven Sales Account Manager to expand our Home Health & Senior Care service presence across South Phoenix and surrounding communities , with territory adjustments possible as the market grows. This field-based role focuses on building and expanding partnerships with home health agencies, hospice organizations, assisted living communities, memory care centers, skilled nursing facilities, post-acute rehabilitation programs, care management teams, and other senior care providers. Ideal candidates have backgrounds in home health business development, hospice liaison roles, senior living marketing/community relations, skilled nursing marketing, rehabilitation program outreach, or healthcare field sales, where in-person relationship-building is essential. Frequent onsite visits and regional travel are required.

Requirements

  • Minimum 2 years of field sales experience (any industry)
  • Proven ability to self-generate leads and close business
  • Strong interpersonal and communication skills; able to build trust with clinical and administrative stakeholders
  • Effective negotiation and presentation abilities
  • Highly organized with strong time and territory management skills
  • Ability to work independently while collaborating with internal teams
  • Proficiency with CRM platforms (e.g., Salesforce) and mobile field tools
  • Willingness to travel frequently throughout South Phoenix and the surrounding areas

Nice To Haves

  • Experience in home health business development, hospice liaison/marketer roles, senior living sales, community relations, skilled nursing marketing, post-acute care outreach, or medical diagnostics sales
  • Experience in relationship-driven, referral-based sales environments where trust and consistency are critical to success
  • Existing connections within Phoenix’s home health, hospice, or senior care markets
  • Knowledge of diagnostic services, in-home care workflows, or post-acute provider needs
  • Understanding of healthcare compliance (HIPAA, CLIA, CMS)
  • History of exceeding sales targets in referral-driven or relationship-driven environments
  • Professional credentials (CSP, CHW, healthcare management certifications)
  • Ability to analyze territory data, referral patterns, and market trends

Responsibilities

  • Develop and execute territory growth strategies within home health, hospice, senior living, and post-acute care networks.
  • Identify and pursue new business through structured prospecting, referral networking, relationship-based outreach, onsite visits, and community engagement
  • Conduct presentations and value discussions with administrators, Directors of Nursing (DON), clinical managers, home health marketers, hospice liaisons, case managers, care coordinators, and physicians, with a focus on operational workflows and patient care needs.
  • Lead contract discussions and manage the sales cycle from initial outreach to close
  • Build long-term client relationships through consistency, follow-up, education, and service excellence.
  • Maintain accurate CRM documentation (e.g., Salesforce) and provide regular activity reporting.
  • Monitor market trends within senior care, home health, hospice, SNF, and post-acute sectors to stay ahead of client needs.
  • Collaborate with internal teams to support onboarding, implementation, and ongoing service delivery.
  • Provide consistent follow-up and in-person field support to strengthen partnerships and resolve questions.
  • Represent the company professionally within the South Phoenix healthcare and senior care community.
  • Other duties as assigned

Benefits

  • Health, Dental, and Vision Insurance
  • Paid Time Off (21 days annually for full-time team members)
  • 7 Paid Holidays
  • 401(k) with 50% Company Match up to 6%
  • Health Savings Account (HSA)
  • Short-Term & Long-Term Disability (RML covers 60% of STD premium)
  • Voluntary Life and AD&D Insurance
  • 100% Company-Funded Employee Assistance Program (EAP)
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