Sales Account Executive

Greenville Drive LLCGreenville, SC

About The Position

The Greenville Drive's sales and ticketing function is one of the most critical aspects of the Drive's business, growing in importance each and every season as technology becomes more fully integrated with sports ticketing. The Greenville Drive is positioned for success with a strong history of brand success and a willingness to invest in the tools needed for success. As a Sales Account Executive, this qualified individual will be responsible for managing, executing, and optimizing key aspects of the Drive's sales and ticketing functions, including the development of relationships with large corporate and community-centric organizations. This responsibility extends to, but is not limited to, Drive Ticket Plan Holders, Fluor Field Premium Hospitality sales, Group Tickets and Picnics, Single Game Tickets, and West End Events. The following categories & descriptions outline the responsibilities & expectations of a Greenville Drive Sales Account Executive as a part of the organization's overall team:

Requirements

  • 4-year college degree from an accredited college or university
  • 2-3 years of experience in sales, with a preference in knowledge of CRM systems
  • Must be comfortable with technology and its use to support organizational decision making and customer engagement
  • Must be able to manage relationships with internal and external partners
  • Must be flexible and able to adjust within a fast-paced work environment with shifting deadlines and schedules.
  • Must be a multi-tasker with a strong work-ethic
  • Be a creative thinker and a problem solver – someone who can bring innovative ideas to grow the brand and the business and be capable of executing those ideas
  • Strong conceptual planning, creative vision and innovation skills
  • Knowledge of Excel, Word, PowerPoint, CRM systems and ticketing systems
  • Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with people at all levels within the organization and community
  • Ability to work flexible hours, including weekends and nights during Greenville Drive home games, amateur baseball games and other various events hosted at Fluor Field
  • Ability to work in a variety of settings and environments

Responsibilities

  • Provide top quality customer service by listening to customers' needs and responding in a timely and appropriate manner. The goal of a Sales Account Executive should be to deliver a top-quality experience for their customers that allows them to build and develop relationships.
  • Sell new group, hospitality and season ticket accounts to decision makers within associations, businesses and non-profit organizations.
  • Heavy requirement for prospecting by phone, networking, referrals and cold calling.
  • Understand and effectively communicate the features and benefits of the Drive game experience to all ticket customers.
  • Develop and maintain a database of ticket customers and prospects and utilize functions within our customer relationship management system and ticketing system(s) to optimize sales success.
  • Display a consistent work ethic in making calls, setting meetings and closing sales.
  • Conduct consultative need satisfaction sales calls and meetings to better understand our customers, resulting in increased ticket utilization and value realized/perceived by customers.
  • Meet and exceed targeted sales results for all product categories assigned.
  • Engage company decision-makers and other target customers via phone, email and face to face meetings resulting in consistently reaching goals established for calls and meetings completed.
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