Saint Laurent Senior Client Advisor Gansevoort

Saint Laurent • New York, NY

407d

About The Position

The Senior Client Advisor at Saint Laurent will play a pivotal role in leading the client advisor team within the boutique, ensuring exceptional service and achieving sales targets. This position emphasizes creating memorable experiences for clients while supporting the store's leadership and maintaining the brand's values and standards.

Requirements

• Professional experience in high-quality service focused on client expectations, preferably in fashion retail or luxury hospitality.
• Strong leadership and management skills to motivate and inspire a team.
• Personal taste and passion for fashion culture, with the ability to create personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-mindedness and appreciation for a company valuing audacity and authenticity.
• Strong team-centric attitude to achieve common goals.
• Proficiency with tools and applications, with a quick learning ability for new technologies.
• Motivation to work in a fast-paced environment, capable of multitasking and prioritizing tasks.
• Proactive, enthusiastic, and possessing a problem-solving attitude.
• Excellent written, oral, and listening skills in English and the local language.

Responsibilities

• Oversee the client advisor team and collaborate with the store leadership team to achieve sales targets.
• Train new client advisors and provide ongoing training for existing team members.
• Create and maintain a positive work environment that encourages teamwork and collaboration.
• Provide outstanding client and after-sale service to all visitors and clients.
• Connect with clients to identify their needs and anticipate future requests.
• Cultivate a robust client portfolio to secure proactive business growth.
• Drive performance to exceed individual sales and KPI goals with a business mindset.
• Create personalized and timeless silhouettes for clients, demonstrating passion for fashion.
• Communicate professionally and authentically with clients and colleagues.
• Support front and back-of-house teams to enhance overall team spirit.
• Uphold and adhere to all company policies and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed