Kering-posted about 1 year ago
Full-time • Entry Level
New York, NY

The Senior Client Advisor at Saint Laurent is responsible for delivering exceptional customer service and driving sales through an omni-channel approach. This role focuses on building strong client relationships, understanding client needs, and providing personalized shopping experiences both in-store and online. The Senior Client Advisor will also play a key role in mentoring junior staff and contributing to the overall success of the team.

  • Deliver exceptional customer service and personalized shopping experiences to clients.
  • Build and maintain strong relationships with clients to enhance loyalty and retention.
  • Drive sales through effective omni-channel strategies, including in-store and online interactions.
  • Mentor and support junior staff in their development and client engagement strategies.
  • Stay informed about product knowledge and brand heritage to effectively communicate with clients.
  • Proven experience in luxury retail sales, preferably in a client advisor role.
  • Strong interpersonal and communication skills to engage with clients effectively.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • A passion for fashion and a deep understanding of the Saint Laurent brand.
  • Experience with CRM systems and clienteling tools.
  • Fluency in multiple languages is a plus.
  • Competitive salary and performance-based bonuses.
  • Employee discounts on Saint Laurent products.
  • Opportunities for professional development and career advancement.
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