A SailPoint IdentityIQ (IIQ) Senior Analyst & Tier 2 Specialist plays a critical role in bridging business needs with identity governance solutions. Their responsibilities span across technical configuration, process optimization, and stakeholder collaboration. Provide business analysis support to a Federal implementation of SailPointIIQ Translate business requirements into SailPoint IIQ configuration, including new enhancements and workflows. Create detailed documentation for workflows, configurations, and maintenance reports for the Joiner/Mover/Leaver process. Collaborate with stakeholders to understand identity and access management (IAM) needs as well as during Tier 2 troubleshooting process. Support upgrades, maintenance and release windows Provide Tier 2 troubleshooting support to identify and resolve bugs/inefficiencies and review code defects. Debug and optimize BeanShell scripts and workflows for attribute synchronization and policy enforcement Troubleshoot integration issues with external systems like Active Directory, LDAP, HR systems, and cloud applications Able to take initiative, manage own workload, and assume responsibility for tasks. Ability to work in a dynamic environment and respond to change quickly. Ability to work in a team environment and also produce work products independently
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Job Type
Full-time
Career Level
Mid Level