Safety Specialist

Arapahoe LibrariesEnglewood, CO

About The Position

The Safety Specialist works across multiple Arapahoe Libraries locations , supporting a diverse community of patrons and staff. You will engage with patrons, answer questions, and foster a respectful environment . Responsibilities include monitoring buildings and grounds, responding to situations with a de-escalation mindset, and documenting events with accuracy and discretion . You will partner with staff and external agencies to maintain secure facilities and promote a culture of safety district-wide while preserving each branch's welcoming atmosphere. NOTE: This position follows a Sunday - Thursday schedule and will include two closing shifts per week.

Requirements

  • High school diploma or equivalent
  • 6 months to 2 years of experience in safety, law enforcement, or customer service, ideally in a public or community setting (such as a school or domestic abuse shelter)
  • Ability to remain calm and effective under pressure and in emergency situations
  • Ability to patrol facilities for extended periods
  • Reliable transportation and availability for evening and weekend shifts
  • Ability to work with diverse populations in a respectful, inclusive manner
  • Ability to obtain CPR, First Aid, and AED certification within 90 days of hire
  • Comfort with Microsoft 365 tools (Outlook, Word, Excel) and eagerness to learn safety-related technology such as security monitoring systems or incident reporting software

Nice To Haves

  • Current certification in CPR, First Aid, and AED
  • Experience working in public-facing or community-centered environments

Responsibilities

  • Greet patrons, answer questions, and provide friendly, approachable assistance
  • Monitor patron behavior, enforce library policies, and build rapport with patrons and staff
  • Patrol library buildings and grounds to ensure safety and address concerns promptly
  • Identify and address situations promptly, prioritizing de-escalation and patron support
  • Secure facilities, monitor safety systems, and respond to incidents as needed
  • Document events clearly and discreetly while supporting staff and external partners
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