Safety Service Patroller (Motorist Assistance & Traffic Control)

Elizabeth River Crossings OpCo•Portsmouth, VA

3d•$20•Onsite

About The Position

Provides incident management assistance, traffic control and motorist assistance for the Downtown/Midtown Tunnels under the general supervision of the Traffic Management Supervisor or other supervisory/management-level positions within the organization. In an effort to provide a safe work environment, ERC has required all employees to be fully vaccinated unless a medical or religious accommodation is requested and approved.

Requirements

Requires completion of a high school diploma, general education degree (GED).
A minimum of 2 years of experience in traffic operations, safety procedures, emergency response, and/or related functions.
Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.
Good customer service skills
Ability to give oral instructions or directions
Effective oral and written communication skills
Ability to work under pressure
Ability to remain calm and professional during routine and emergency situations
Must be at least 18 years old
Ability to obtain a VDOT Security Clearance
Valid Virginia Driver’s License
Ability to pass a Criminal History Background Check and drug screen
This job requires monitoring of traffic and hazard recognition.
The employee must have distant visual acuity of at least 20/40 (Snellen) in each eye without corrective lenses or visual acuity separately corrected to 20/40 (Snellen) or better with corrective lenses, distant binocular acuity of at least 20/40 (Snellen) in both eyes with or without corrective lenses, field of vision of at least 70° in the horizontal Meridian in each eye, and the ability to recognize the colors of traffic signals and devices showing standard red, green, and amber.
This job requires the use of a push-to-talk radio as the primary means of communication with the Control Room.
The employee should be able to perceive a forced whispered voice in the better ear at not less than 5 feet with or without the use of a hearing aid or, if tested by use of an audiometric device, does not have an average hearing loss in the better ear greater than 40 decibels at 500 Hz, 1,000 Hz, and 2,000 Hz with or without a hearing aid when the audiometric device is calibrated to American National Standard (formerly ASA Standard) Z24.5—1951.
Some heavy lifting is expected. Exertion of up to 35 lbs of force may be required.

Nice To Haves

Prior experience working with, in or around heavy traffic is preferred.

Responsibilities

Performs field tasks associated with changing tires, issuing fuel, assisting motorists, directing and controlling traffic, in a safe and professional manner using appropriate traffic control techniques (hand signals, whistle, voice, etc.).
Assists with the training of Patrollers.
Provides guidance to others in support of emergency response.
Compiles and submit concise, accurate reports to the Supervisor
Observes and report all unusual occurrences.
Remains alert, attentive and highly visible while on station.
Assists Law Enforcement personnel, fire & rescue units, and maintenance personnel as needed in emergencies and routine operations.
Provides security to the facility.
Maintains professional demeanor and uniform appearance.
Uses sound judgment and appropriate safety techniques to prevent unauthorized persons and vehicles from entering tunnel.
Provides Control Room with up-to-date information regarding incidents/accidents and personnel/equipment needed.
Keeps Safety Service vehicle clean and perform daily safety inspections
Performs all duties in a safe manner and adhere to all laws governing vehicle operation; maintain safe driving record with zero preventable accidents.
Performs other duties as assigned.