Safety Security Officer

Westhab Inc.•New York, NY

16h•$20•Onsite

About The Position

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations required.

Requirements

High school diploma or GED and prior security experience required.
Must have NYS Security Guard License and current 8 Hour Annual Certificate—fire Guard License for Shelters.
Excellent written and verbal communication skills are necessary.
Must be able to work flexible shifts, weekends, and overtime if required.

Nice To Haves

Certified in Nonviolent Crisis Intervention (CPI) preferred.

Responsibilities

Perform daily inspections of all clients’ rooms
Escort clients to appointments as needed
Interact with and monitor the client’s behavior and maintain a good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
Respond to incidents
Assist with client intakes
Perform daily pack-ups and log client property for AWOL clients.
Store and remove client property once the mandated storage time has expired
Maintain a clean and organized storage area
Complete logs, incident reports, and all other required documentation.
Make calls to police, fire department, and other first responders as directed.
Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and the fire prevention/detection alarm notification system.
Provide duties related to fire incidents, evacuation of the building when necessary, utilizing the Fire procedure.
Ensure the safety and security of all assigned equipment.
Perform other tasks as assigned.